Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 2026-08-17
- Open until
- 2027-02-13
- Employment type
- Full-time
- Source-listed languages
- Portuguese; English
- Language requirement
- Required
- Work arrangement
- On-site
- Physical workplaces
- Limassol, Cyprus
- Applicant eligibility
- Applicant geography not specified
Overview
Full-time player-support role handling customer communication and safer gaming matters in an international iGaming environment.
Requirements
- Fluent or native Portuguese.
- Strong English.
- Strong written and verbal communication skills.
- Customer-service experience is welcomed but not mandatory.
- Comfortable working within a shift-based support environment.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Assist players through chat, email and phone.
- Resolve product and account inquiries.
- Escalate requests where necessary.
- Support safer-gaming procedures.
- Maintain accurate customer records.
Conditions
- Full-time.
- Based in Limassol, Cyprus.
- Working hours: Full-time, office-based in Limassol, Cyprus.