Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 2026-08-17
- Open until
- 2027-02-13
- Employment type
- Full-time
- Source-listed languages
- Italian; English
- Language requirement
- Required
- Work arrangement
- Hybrid
- Physical workplaces
- Sliema, Malta
- Applicant eligibility
- Applicant geography not specified
Overview
Full-time Malta customer-support role handling player communication across multiple channels within an online gaming business.
Requirements
- Native-level Italian.
- Intermediate or stronger English.
- Customer-support experience preferred.
- iGaming experience is an advantage.
- Able to work a rotating schedule.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Support customers across service channels.
- Resolve account and product inquiries.
- Maintain clear and professional communication.
- Escalate complex issues when needed.
- Work with internal teams to resolve player cases.
Conditions
- Full-time.
- Based in Sliema, Malta.
- Hybrid option available.
- No night shifts stated.
- Working hours: Full-time in Sliema, Malta; rotating Monday-to-Sunday day/evening schedule with no night shifts stated.