Merchant Onboarding

Merchant Onboarding

English-Speaking PSP Merchant & Entity Onboarding Specialist — Hybrid, Madrid, Spain

Coordinate onboarding documentation and provider approvals for payment services, banks and acquiring partners.

Vacancy details

This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.

Status
Active
Date posted
2026-11-15
Open until
2027-02-13
Employment type
Full-time
Source-listed languages
English
Language requirement
Required
Work arrangement
Hybrid
Physical workplaces
Madrid, Spain
Applicant eligibility
Applicant geography not specified

Overview

Support the launch and maintenance of merchant payment arrangements by coordinating applications to banks, payment processors and alternative payment providers. Maintain accurate KYB and corporate records, track compliance requests and help internal operational teams resolve onboarding exceptions.

Requirements

  • One to three years of payments, merchant onboarding, PSP operations or KYC experience.
  • Familiarity with acquirers, banks, payment gateways and corporate onboarding packages.
  • Strong attention to documentation accuracy and status tracking.
  • Working knowledge of Excel or comparable operational tracking tools.
  • Fluent written and spoken English.
  • Authorization to work in Spain.

Responsibilities

  • Prepare and coordinate merchant and legal-entity onboarding applications.
  • Communicate with banks, acquirers, PSPs and gateways about requirements.
  • Maintain KYC and corporate documentation for ongoing account compliance.
  • Track outstanding onboarding items and escalate delays.
  • Coordinate new payment method setup and supporting operational documentation.

Conditions

  • Full-time role based in Madrid, Spain.
  • Office attendance five days weekly for the first six months, transitioning to hybrid with four office days weekly after probation.