Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 2026-08-17
- Open until
- 2027-02-13
- Employment type
- Full-time
- Source-listed languages
- Swedish; English
- Language requirement
- Required
- Work arrangement
- Hybrid
- Physical workplaces
- Valletta, Malta
- Applicant eligibility
- Applicant geography not specified
Overview
Hybrid VIP role focused on player relationships, personalized service, retention, reactivation and commercial performance.
Requirements
- Fluent Swedish.
- Fluent English.
- 2+ years of VIP, account or relationship-management experience in iGaming.
- Strong knowledge of online casino and/or sportsbook.
- Strong communication and negotiation skills.
- Data-driven and comfortable working with player-performance metrics.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Manage a portfolio of high-value players.
- Build long-term VIP relationships.
- Identify churn risks and reactivation opportunities.
- Deliver tailored offers and player experiences.
- Coordinate with CRM, payments, marketing and support.
- Monitor VIP performance and relevant KPIs.
Conditions
- Full-time.
- Hybrid in Valletta, Malta.
- €25,000–€35,000 per year plus bonus.
- Relocation is not provided.
- Working hours: Full-time, hybrid in Valletta, Malta; flexible working hours.