Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 2026-08-17
- Open until
- 2027-02-13
- Employment type
- Full-time
- Source-listed languages
- Swedish
- Language requirement
- Required
- Work arrangement
- Hybrid
- Physical workplaces
- St. Julian's, Malta
- Applicant eligibility
- Applicant geography not specified
Overview
Full-time hybrid customer-experience role in St. Julian's supporting online casino and sportsbook players through chat, email and calls.
Requirements
- Fluent Swedish.
- Strong communication and problem-solving skills.
- Comfortable working shifts, including some nights.
- Able to multitask in a fast-paced environment.
- Previous customer-service experience is an advantage but not mandatory.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Support players through calls, live chat and email.
- Resolve account and service queries.
- Process KYC documentation and withdrawal requests.
- Carry out customer and account security checks.
- Escalate complex cases and maintain accurate records.
Conditions
- Full-time.
- Hybrid in St. Julian's, Malta.
- Competitive salary plus bonus.
- Working hours: Full-time, hybrid in St. Julian's, Malta; shift-based, including some nights.