Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 2026-08-17
- Open until
- 2027-02-13
- Employment type
- Full-time
- Source-listed languages
- German
- Language requirement
- Required
- Work arrangement
- Hybrid
- Physical workplaces
- St. Julian's, Malta
- Applicant eligibility
- Applicant geography not specified
- Relocation
- Relocation support indicated
Overview
Full-time hybrid customer-support role in Malta covering player communication, account queries and service issues.
Requirements
- Fluent German.
- Strong English.
- Strong communication and customer-service skills.
- Comfortable supporting customers across multiple service channels.
- Willing to relocate to Malta if required.
- Prior customer-service experience, preferably within the iGaming sector.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Support customers by phone, live chat and email.
- Resolve account and service inquiries.
- Provide accurate customer information.
- Escalate complex cases when required.
- Maintain professional customer communication.
Conditions
- Full-time, hybrid in St. Julian's, Malta.
- Compensation: €24,000 yearly excluding bonuses.
- Relocation support provided.
- Working hours: Full-time, hybrid in St. Julian's, Malta.