Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 2026-08-17
- Open until
- 2027-02-13
- Employment type
- Full-time
- Source-listed languages
- German; English
- Language requirement
- Required
- Work arrangement
- On-site
- Physical workplaces
- Limassol, Cyprus
- Applicant eligibility
- Applicant geography not specified
Overview
Player-support role covering customer communication, account questions and safer-gaming procedures.
Requirements
- Native-level German.
- Fluent English.
- Strong communication and active-listening skills.
- Comfortable working in shifts.
- Previous customer-service experience is welcomed but not mandatory.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Support players through webchat, email and phone.
- Resolve product and service issues.
- Investigate player concerns.
- Escalate requests where necessary.
- Promote safer-gaming procedures.
- Maintain accurate customer communication.
Conditions
- Based in Limassol, Cyprus.
- Monthly incentive bonus.
- In-house training provided.
- Working hours: Full-time, office-based in Limassol, Cyprus; shift-based.